I am currently a Support Specialist at NIO, focusing on cloud-related issues for NIO Power.
Previously, at Microsoft Entra ID, I specialized in identity and access management (IAM), including
device registration, Windows Hello for Business (WHfB), multi-factor authentication (MFA), and
single sign-on (SSO). In addition to my core expertise, I have a strong foundation in Active
Directory, Servers, Cloud Computing, Network Administration, and Front-end Web Development. This
diverse technical skill set enables me to effectively handle a wide range of challenges in a
fast-paced IT environment.
If you're interested in learning more about my work, please kindly click on the links below to discover more.
I specialize in configuring, troubleshooting, and optimizing NIO Power System products. I ensure reliable performance by providing timely support, analyzing issues, and conducting post-incident reviews to enhance efficiency.
NIO Power offers a smart, cloud-based energy solution with a vast network of charging stations and battery swap facilities. Our system integrates EV charging, battery swapping, and upgrades, delivering seamless services across various scenarios.
As the primary contact for cloud-related issues, I manage and resolve problems to maintain high service quality within the NIO Power System.
I provide fast and efficient support to minimize downtime and ensure a seamless experience for all stakeholders.
I developed a troubleshooting wiki to enhance system architecture and streamline operations, fostering efficiency and knowledge sharing.
#include <stdio.h>
#include <unistd.h> // for sleep()
int main(void)
{
printf("🚀 Initiating warp drive...\\n");
sleep(1);
printf("🌌 Welcome Voyager, to the Ruianverse!\\n");
return 0;
}
To get lost is to learn the way.
July 2021 - Sept 2022
Sept 2022 - Apr 2024
Apr 2024 - Present
...
Sept 2017 - Jun 2021
...
The neon crowns glow
above the City of Angels,
haze hovers after another
nuclear sunset, I love it all.
- Mike Sonkesen
Shot by RuianD from Manhattan Beach, LA. Details
Drew by RuianD in high school ART class. Details
Shot by RuianD in the trip to San Francisco. Details
Shot by RuianD in the field trip (Award of the first place of STEM Summit). Details
Shot by RuianD in the last day of high school. Details
Shot by RuianD at the seaside. Details
An Owl Porject (ENG 003), UC Davis. Details
An Huge Onepiece Mural, visit with Xiaowu. Details
The highest volcanic lake in the world. Details
The night view of Ho Chi Minh City, visit with Xiaowu. Details
苏南第一峰, visit with Xiaowu. Details
OMG 心跳乐园, visit with Xiaowu. Details
I am currently a Support Specialist at NIO, where I focus on cloud-related issues for NIO Power, please feel free to contact me during non-working hours
Minghang, Shanghai
China
drakk@126.com
rainding0311@gmail.com
Phone: (+86) 13764829028